At Stienen, we greatly value the reliability of our products. We offer a full 5-year warranty on Belimo actuators. To claim this manufacturer’s warranty, a malfunctioning motor must be physically present at the manufacturer’s premises in Switzerland within this period.
The 5-year warranty period starts on the production date printed on the motor housing (for example: 23/03/2026). As logistics processing and international shipping take time, we apply a final return deadline for our customers:
By applying this strict guideline, we prevent warranty claims from being rejected by the manufacturer due to late receipt. Unfortunately, we cannot process motors delivered to us more than 4 years and 9 months after the production date under the manufacturer’s warranty.
We advise you to check the production date on the motor immediately in the event of a fault or defect. This way, you will know straight away whether you are still within the 4 3/4-year period for a free replacement or repair.
Do you have any questions about a specific motor or the warranty procedure?
Our service team is here for you. service@stienen.com

We are available by telephone during office hours (8:00 a.m. – 5:00 p.m.).
+31 (0)495 - 63 29 26